Nicole Hyatt is our second Canadian guest on Happy Tans and is here to share about what makes her business, Tan on the Run, stand out in this booming industry! She breaks down her approach to franchising, shares insight about how to stay competitive, and offers expert tips on the lows and highs of the business. Nicole is the first to discuss aspects of franchising so if you want to know how to take your business to the next level, you won’t want to miss this!
- 1:00 – Meet Nicole!
- 2:49 – Entrepreneurial Challenge
- 4:11 – The Silver Lining: Entrepreneurial Highlight
- 5:25 – First paying customer experience fell flat & turned into a lesson
- 7:13 – Nicole’s approach to no shows and cancellations!
- 9:58 – How business growth changed Nicole’s day-to-day grind
- 11:55 – Hitting the Ground Running: “You have to just stay persistent with everything and eventually people come around”
- 13:49 – Number one thing to help grow your business!
- 16:10 – Solution & Equipment Details: “We have our own brand of solution…I felt it was important to…not have the same product as everyone else”
- 18:21 – Franchising Process: From the initial pitch to how it’s maintained
- 25:08 – What makes an individual successful (or not) in this industry?
- 32:10 – Training & Certification
- 34:00 – Nicole’s advice to her 2006-self
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